Terms And Conditions

Terms and Conditions of Use

Welcome to the Parkes St Landscape Supplies ecommerce website. By accessing or using this website, you agree to be bound by these terms and conditions of use. If you do not agree to these terms and conditions, you should not use this website.

General Terms

1.1. You must be at least 18 years of age to use this website.

1.2. You must provide accurate and complete information when creating an account or placing an order.

1.3. You must not use this website for any illegal or unauthorized purpose.

1.4. We reserve the right to modify or terminate the website or any of its features at any time without prior notice.

Orders and Payment

2.1. Orders may be placed online or in-store, subject to availability of stock.

2.2. Payment can be made using the payment methods available on the website.

2.3. Prices are in Australian dollars and include GST.

2.4. We reserve the right to cancel any order for any reason, including but not limited to unavailability of stock or payment issues.

Pick-up / Delivery

3.1 We deliver anywhere . For large orders of bulk items such as soil, sandstone, mulch, sand, and turf, we offer tipped and craned delivery, which can be organized by contacting our team via phone or email.

3.2 Delivery times are estimates only and subject to change due to factors beyond our control, such as traffic and weather conditions. We will provide a window of delivery times, such as AM or PM, and do our best to deliver within the given window. However, we cannot guarantee specific delivery times unless arranged in advance and confirmed with our store and logistics manager. It’s advisable to order in advance and accept delivery before materials are required to ensure the job is ready to start.

3.3 We take the utmost care in delivering goods to your property and deliver goods within the customer’s property where safely accessible. However, we cannot be held liable for any damage caused once the goods are delivered. If goods cannot be delivered to the site due to safety concerns, it’s the customer’s responsibility to provide details of where they want to receive the goods. Extra delivery fees may apply if goods cannot be delivered due to site limitations.

3.4 If delivery is not possible due to unresolved driver safety concerns before delivery, goods will be returned to our yard, and it’s up to the customer to arrange delivery options. Please inform us of any site restrictions, concerns, or safety issues such as steep or narrow sites, overhead power lines that obstruct access, crane and tray tipping of materials limited road access for trucks, animals, or pedestrians in the area of delivery, limited turning area, site hazards such as pipes, building materials, or not stabilized driveways when placing your order. We do not take responsibility for any damage to surfaces that the customer requests us to leave materials on.

Please contact our friendly team via phone on 02 9520 6370 or email info@pslandscapesupplies.com.au  to place an order or for any questions. We offer a range of delivery options to suit your needs and will provide a free quote.

Returns and Refunds

Refer to our Returns and Refunds Policy

Intellectual Property

5.1. All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Parkes St Landscape Supplies or its licensors and is protected by Australian and international copyright laws.

5.2. You may not reproduce, distribute, or modify any content from this website without our prior written consent.

Limitation of Liability

6.1. To the extent permitted by law, we are not liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of this website.

6.2. We make no warranty that this website will meet your requirements or that it will be uninterrupted, timely, secure, or error-free.

Governing Law

7.1. These terms and conditions are governed by the laws of the state of New South Wales, Australia.

7.2. Any disputes arising out of or in connection with these terms and conditions will be resolved in accordance with the laws of the state of New South Wales, Australia.

By using this website, you acknowledge that you have read and understood these terms and conditions and agree to be bound by them. If you have any questions or concerns about these terms and conditions, please contact us.

Changes to Terms and Conditions

8.1 We reserve the right to modify these terms and conditions at any time without prior notice. Your continued use of this website after any changes have been made constitutes your acceptance of the new terms and conditions.”